Cancellations, Weather, School Closure & Force Majeure Weather: Outdoor athletics sessions may be modified, relocated, or cancelled due to heat, rain, or unsafe conditions based on our Heat and Air Quality Index. Safety is always our number one priority. School Closure / Force Majeure ·         Where training sessions are disrupted or cancelled due to school closures, government directives, or any events beyond the reasonable control of AIS Athletics or ESM, refunds will not be guaranteed. Where feasible, alternative sessions, make-up classes, or account credits may be offered at the sole discretion of AIS Athletics. ·         Refunds will only be considered in exceptional circumstances. The sole exception applies where a parent/guardian provides satisfactory evidence that they have permanently relocated خارج the UAE. In such cases, a partial refund of up to 70% of the remaining fees may be approved, subject to review and approval by AIS Athletics MD. ·         AIS Athletics reserves the right to determine eligibility for any refund or credit and to request supporting documentation where necessary. Fees & Payment All programme fees must be paid in advance for the full term unless otherwise stated. Fees are non-refundable once the programme has commenced. Missed sessions due to illness, holidays, school events, or personal reasons are not eligible for refunds or make-up sessions. AIS Athletics reserves the right to adjust fees for future terms with prior notice. Programme Cancellation by AIS Athletics: A pro-rata refund or credit will be provided if a programme is cancelled in full by us.